SETTING UP

Delete Temporary Internet Files

If you are stuck in a log-in loop while trying to log into WebTycho, or have trouble submitting conference notes then clearing Temp files may solve the problem. It is a good idea to clear your Temp Folder periodically to avoid these troubles.

With Internet Explorer

With Firefox

With Microsoft Windows (Method 1)

1. Click the Start button on the task bar at the bottom of your computer screen.
2. Click Search.
3. Click Files or Folders.
4. Search on your hard drive (local drive).
5. In the Search for files or folders named box, type in *.tmp
6. Delete any files that appear with the *.tmp extension.
7. Close all windows.
8. Shut off the computer for 15-20 seconds to clear RAM and then turn it back on.

With Microsoft Windows (Method 2)

1. Right click on the Start button in the task bar at the bottom of your computer screen.
2. Select Explore.
3. Click on the Windows (or WinNT) folder.
4. Click on the Temp folder.
5. Click on the Type column button to sort the files by type.
6. Select all files with a .tmp extension.
7. Press Delete on the keyboard.
8. Close window.

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WebTycho Support does not support third party software. This includes virus-protection, e-mail services, ISPs, browsers, word processing and any other software not developed by WebTycho. To use the third-party software, you must agree to the terms and conditions imposed by the third party provider and the agreement to use such software will be solely between you and the third party provider. However, because browsers required for use with WebTycho, we provide limited assistance in configuring browsers specifically for that purpose.